Privacy Policy

CDH Plumbing and Heating Limited (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, contact us, or engage our services. We handle all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

We may collect personal information that you provide to us directly, including your name, email address, telephone number, and any details relating to your enquiry or project. Where relevant to the services we provide, we may also collect your address. In addition, certain information may be collected automatically when you use our website, such as your IP address, browser type, and general usage data through cookies.

​

Your personal data is used for the purpose of responding to enquiries, providing quotations, delivering our services, and maintaining communication throughout your project. We may also use this information to improve our website and services, and to meet any legal or regulatory obligations. We will only process your personal data where we have a lawful basis to do so.

​

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties where necessary to carry out our services, including subcontractors and professional advisors. We may also disclose information where required to comply with legal obligations. Any third party with whom we share your data is expected to handle it securely and in accordance with data protection laws.

​

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. Your information is stored securely and retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

​

Under UK data protection law, you have rights in relation to your personal data, including the right to request access to the information we hold about you, to request correction of inaccurate data, to request deletion of your data where appropriate, and to object to or restrict certain types of processing. Where processing is based on consent, you have the right to withdraw that consent at any time.

​

Our website may use cookies to enhance user experience and analyse website traffic. By using our website, you agree to the use of cookies in accordance with your browser settings. You can control or disable cookies through your browser preferences.

​

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites, and we encourage you to review their privacy policies separately.

If you have any questions about this Privacy Policy or how your data is handled, you can contact CDH Plumbing and Heating Limited at:
Email: cdhplumbing@outlook.com
Phone: +44 73859 26379

Company Number: 15543276

Registered Address: 9 Boarshaw Clough, Manchester, M24 2NG

​

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.